FAQ Accordion with Search
Pricing and Subscriptions
What does the $35 monthly subscription include?
The $35 monthly subscription includes a custom website, managed hosting, unlimited content modifications, structural modifications for the first 2 months, a QR code generator, responsive design, MLS search (if provided by your MLS), blog posting, listing publishing, daily backups, free domain for 12 months, free email (if domain parked), free SSL, unlimited bandwidth, and performance management.
Are there any hidden fees associated with the subscription?
No, there are no hidden fees. All services are clearly outlined and transparent.
What happens if I want structural changes after the first 2 months?
While we offer unlimited structural changes during development and for the first 2 months of your subscription, we understand preferences and branding can change over time. We charge a one-time fee of $35 for each major structural project to your website. This typically covers an entire page renovation or custom functionality feature.
Is there a setup fee?
No, we do not charge any upfront setup fees. Your subscription begins only after you approve the initial draft of your website.
What payment methods do you accept for subscriptions?
We accept major credit cards and ACH payments for monthly subscriptions. All billing is handled securely through our platform.
Is there a discount for annual payments?
Yes, if you choose to pay annually instead of monthly, we offer a 10% discount on your subscription fee.
Website Features and Customization
What kind of custom website do you provide?
We create fully tailored websites specifically designed for real estate agents. Each website is built to empower realtors to market their own listings on their own platform, ensuring SEO-friendly features throughout. This helps increase visibility and engagement with their property listings while enhancing their personal brand.
What are 'Unlimited Structural Modifications' for the first two months?
For the first two months of your subscription, we offer unlimited structural changes to your website. This means you can request updates to layouts, functionality, or overall structure. After the initial 2 months, a one-time fee of $35 is applied for major structural changes.
Is the website mobile-responsive? Does it work on all devices?
Yes, your website will be optimized to work seamlessly on desktops, tablets, and mobile devices, providing your users with a smooth experience no matter the screen size.
What if I wanted a different layout for my listing pages?
We will work with you to determine a layout that works best for your vision.
Can my website include a blog?
Yes, your website can include a blog where you can regularly publish articles, market updates, or any other content to engage your audience and improve SEO.
Domain, Hosting, and SSL
Do you offer domain registration? How long is the free domain valid?
Yes, we offer a free domain registration for the first 12 months. After that, you can renew it annually without any upcharges. Most renewals typically range from $10 to $30 per year.
Is free email included with the domain? Are there any conditions for the free email?
Yes, free email is included with the domain as long as the domain is parked with us.
Do I need to park my domain with you to get free email?
Yes, the free email service is only available if your domain is registered and parked with us.
What does the free SSL certificate include?
The free SSL certificate secures your website by encrypting communications between your site and its visitors, ensuring data is protected and building trust with users.
Can I use my existing domain name?
Yes, if you already have a domain name, we can help you connect it to your new website without any additional cost.
Do you provide website hosting?
Yes, all our websites come with fully managed hosting. This ensures your site is always online, performs well, and stays secure without you having to manage anything technical.
Security and Backups
What kind of security measures are in place to protect my website?
We implement industry-leading security measures including SSL encryption, regular malware scanning, web application firewalls, and DDoS protection to keep your website secure.
What does the malware scanner check for?
The malware scanner continuously monitors your website for any malicious code or suspicious activity, helping to keep your site safe and secure.
What type of DDoS protection do you offer?
We provide enhanced DDoS protection that helps safeguard your website from Distributed Denial of Service (DDoS) attacks, ensuring that your site remains accessible even under heavy traffic load from such attacks.
What is a web application firewall, and why is it important?
A web application firewall (WAF) protects your website by filtering and monitoring HTTP traffic. It blocks malicious traffic and safeguards your site from common security threats like SQL injection and cross-site scripting.
How often do you perform backups?
We perform daily backups of your entire website, including files and databases, to ensure your data is safe and can be restored in case of any issues.
Real Estate Listings and MLS
Do you offer an MLS search feature for my website?
Yes, we can integrate an MLS search if your MLS provides you with an HTML iframe. This allows users to search property listings directly from your website.
What if my MLS doesn’t provide an iframe for searches?
If your MLS does not provide an iframe, we recommend discussing alternative integration options.
How does the 'Manually Publish Listings' feature work?
You can manually add your property listings to the website using the user-friendly interface found in your website dashboard.
Can Stellar MLS members publish listings automatically?
Yes, Stellar MLS members can opt into our BETA service, which automatically publishes their Active/Pending listings. Closed transactions can also be uploaded upon request.
Can I upload closed transactions from Stellar MLS?
Yes, closed transactions can be uploaded upon request for Stellar MLS members.
Can I add virtual tours and videos to my property listings?
Yes, we support the addition of virtual tours and videos to your property listings, giving potential buyers a more immersive experience when viewing properties online.